How It Works

You can report investment and trading scams, cryptocurrency fraud, fraudulent brokers, romance scams, banking and payment fraud, business email compromise, identity theft, online shopping fraud, employment scams, advance payment schemes, property scams and phishing. If your situation does not fit a category, choose “Other” when you file your case and describe what happened.

Start with what you have: when it happened, how much was sent and how, where you met the other party, and any names, accounts, wallet addresses or websites involved. Screenshots, messages, receipts and transfer confirmations are helpful. You can save your case as a draft and add evidence later.

The payment method, available evidence, timing and jurisdictions all affect the options. Our team reviews these factors before discussing further steps.

You create an account, verify your identity and submit your case. Our team reviews it and may ask for more information. Status changes, requests and messages appear in your account, and you are notified by email when something changes.

It depends on the type of incident, the evidence available and whether more information is needed. We do not promise a fixed timeline. You can follow each stage of your case from your account.

Creating an account and filing a case through this platform does not involve a payment. Some independent professionals list a hire fee on their profile; it is shown before you send a request, and legal representation is agreed separately with the lawyer. No one should ever ask you to pay to “unlock” or release recovered funds.

Yes. From your account you can browse listed lawyers and recovery agents and request one for your case, or let our team choose. Every request is reviewed before anyone is assigned, and you can remove a professional from your case and request another.

Your account shows your case status and progress, a timeline of updates, your documents and a private case conversation. You receive an email when your case status changes or a new message arrives.

Sensitive case details are encrypted when stored, uploaded files are kept private and checked before they become available, and identity documents are seen only by our verification team. Never send passwords, private keys or authentication codes. Our Privacy Policy explains this in full.

Include the countries involved and the route of each payment in your report. The relevant jurisdictions and institutions will affect the reporting and legal options available.

That is a good step. Include any report or reference numbers and the responses you received when you file your case, so the full picture is in one place.

Treat it as a warning sign. Follow-up “recovery” scams target people who have already lost money and often ask for upfront or release fees. Do not pay, do not share access to your accounts, and tell us through your account using the topic “Someone asked me to pay a fee”.