Scam categories
Review the incident types below and the records that can support an assessment.
Fake platforms, signals groups and “guaranteed return” schemes that take deposits and block withdrawals.
We help you document the platform, deposits and communications, review the transaction trail and identify appropriate reporting and professional options.
Fraudulent wallets, exchanges, token offers and transfers sent to addresses controlled by a scammer.
We organise wallet addresses, transaction IDs and exchange records for review and discuss relevant reporting options.
Unregulated brokers, cloned firms and managed account offers that manipulate balances or refuse withdrawals.
We help you gather account statements and correspondence, check what is known about the broker and prepare information for reports or referrals.
Someone builds trust online, often over months, and then asks for money, investments or gift cards.
We handle these cases with care: organising conversations and payments, explaining your options and connecting you with appropriate support.
Unauthorised card or bank transfers, and payments you were tricked into making to a fraudster.
We help you structure the timeline and payment references and prepare clear information for your bank and any dispute process.
Changed bank details on invoices, spoofed supplier or executive emails, and redirected business payments.
We help businesses document the compromised communication and payment flow so internal, banking and legal steps can be taken quickly.
Accounts, loans or purchases made in your name, or criminals posing as banks, officials or companies.
We help you record what was opened or misused, organise evidence and plan reporting and recovery of your accounts.
Goods that never arrive, fake shops, counterfeit items and marketplace sellers or buyers who disappear.
We help you gather order, payment and seller details and prepare the information needed for disputes and reports.
Fake job offers, “training fees”, paid task schemes and requests to move money as part of a job.
We help you document the offer, contacts and payments and understand the steps available, including protecting your identity.
Offers of loans, grants, prizes or inheritances that require upfront fees that are never returned.
We review payment records and communications to support reports and payment disputes.
Fake listings, deposits for properties that do not exist and fraudulent property or conveyancing payments.
We help you document the listing, contacts and payments and prepare information for banks, platforms and legal professionals.
Fake login pages, messages and calls that capture passwords or authentication codes to take over accounts.
We help you record what was accessed and when, prioritise securing accounts and organise evidence for providers and reports.
Tracing & documentation
A complete record helps explain who was involved, how payments moved and which documents support the report.
Every transfer, card payment and crypto transaction placed in order with its reference.
Addresses, transaction hashes, account numbers and website domains recorded accurately.
Uploads are stored privately with your case and checked before they become available.
// Incident, payment and evidence records
{
"incident": "incident_category",
"timeline": ["first_contact", "deposits", "withdrawal_blocked"],
"payments": [
{ "method": "crypto", "tx_id": "transaction_hash", "evidence": "supporting_files" },
{ "method": "bank_transfer", "ref": "payment_reference", "evidence": "supporting_files" }
],
"status": "case_stage",
"next_step": "review_action"
}What every case includes
A guided form that captures what happened, when, and how money moved.
Add screenshots, receipts and messages at any time.
A review of the evidence and the options relevant to your report.
Status, progress and a timeline of every update.
Message your case team directly from your account.
Request an independent lawyer or case agent when needed.
Get started
Choose “Other” on the case form and describe the incident for our team to review.